Professional Services are the fastest growing segment of the business to business services marketplace. Professional Services organizations, use the expertise and advice of Solutions for Practice Management to yield performance improvement in their service operation. These knowledge based services are a mix of offering creation, refinement and improvement of existing services, consulting, process development and/or reengineering, education/training, managed services, and/or process outsourcing.
Such "knowledge intensive" offerings are being
driven by:
• clients who have significantly reduced their technical staffs while
demanding the ability to reduce costs and grow their business through the
effective use of technology;
• a marketplace of rapid technology change, complexity, and the scarcity
of practical talent;
• a strategy designed to take advantage of the client's technology,
its people, and products/services to capture the mind of the customer.
To ensure the business and/or functional success of our clients
and of the Professional Services organization itself, these knowledge-intensive
offerings require:
• effective service marketing that "packages" business and
technical "savvy" into an exciting offering that turns leads (target
accounts) into suspects (leads who show interest in services);
• qualifying that evaluates the ratio of risk to reward and systematically
transforms suspects into prospects, organizations with 1) a fair probability
of being sold and 2) a fair probability of success for the client and the
PS organization;
• a sales cycle that aligns with the customer's buying or development
cycle to uncover and close on opportunities that save money or make more money
for the client;
• delivery that meets the client's organization and personal expectations
for success in a fast and efficient manner, using tools unique to the Professional
Services endeavor, which systematically:
• assure quality by auditing and improving the entire service system;
• capture, reuse, and transfer the knowledge base of technology, methods,
and business insights;
• manage the talent that markets, sells, and delivers solutions profit by
managing risk and reward.
We are confident that you will select S4PM because of our
experience and reputation in the Professional Services Community. Please keep
the following in mind:
1. Services are delivered by experienced professional consultants who have
enjoyed careers with consulting organizations like KPMG, Answerthink, PWC,
SAIC.
2. S4PM “solution kits” have been proven over a number of years
in a number of industries, to be the most effective way to sell and deliver
professional services.
3. Our “solution kit” development has been proven to reduce your
time to market and cost of development by more than half in some cases.
